T's & C's

Cocketts - Terms and Conditions. 

Cocketts is a beautiful listed sixteenth century house. We want as many people to enjoy it as possible. It is old, and a little bit precious. We love making it available to visitors; your agreement to stay here is subject to the following terms and conditions.

 

You can expect us to provide:

  1. Independent access to Cocketts, the land and its amenities, as described on the web site. www.cockettsholidaycottage.co.uk for the agreed duration of your stay.
  2. A clean, tidy, warm and welcoming house ready for you on your arrival.
  3. Towels, bedding, heating, all of which are included in the cost. (We do not supply cot bedding, or towels or bedding for dogs.)
  4. A first basket of logs is supplied inclusive of the cost. Further logs are available to buy from us or from local suppliers like garages.
  5. Free access to the internet via WiFi on a reasonable-efforts basis at your own risk
  6. Help and advice and to make all reasonable efforts to address anything that is detracting from the enjoyment of your stay provided you bring it to our attention during your stay.

 

We expect you to:

  1. Not smoke in the house
  2. Advise us of anything that does not work, or is broken, as soon as possible so that we have a chance to address the issues.
  3. Limit occupation of the house to be as you agreed it with us. (Cocketts is often use for family gatherings and people come and go – that’s great – we want to avoid wild parties and undue wear and tear.)
  4. To understand that our rural internet may not be as fast or reliable as most services in urban areas.
  5. To not use the Internet for anything unlawful.
  6. To leave the house tidy and clean so we can prepare it in time for the next guests.

 

Dogs

Dogs are very welcome. We accept two dogs as a maximum and have the following expectation of you/them during the stay, I hope you find these reasonable:

  • you should clear up after your dogs in the garden
  • dogs should live downstairs 
  • dogs should to stay off the furniture
  • dogs should never be able to cause damage to Cocketts for example by being left alone in the house and able to scratch chew etc.
  • dogs must be under sufficient control to never pose a risk to people or our animals

 

Payment terms

30% deposit secures your booking unless you book within 8 weeks of your stay commencing, in which case the full payment is required at the time of booking.

The remaining 70% of the fee is due 8 weeks before the first day of your stay at Cocketts.

 

Security deposit

A £100 deposit is payable with your balance payment, to cover accidental damage, breakage or the need for exceptional cleaning after your stay. This will be returned to you within 10 days of your departure assuming Cocketts is in good order with no damage, significant breakages or in need of cleaning above and beyond what we would normally expect. (We have, for example, previously retained a breakage deposit when a large quantity, of cooking oil was spilled, not cleaned up and then trodden all around the house.)

 

Cancellations

Because cancellations are sometimes necessary we strongly advise that you take out travel insurance. If you have to cancel your booking we will do all that we can to re-let the property and to minimise the cost to you but the following terms will apply.

 

 If you cancel

we will retain

conditional upon us

 More than 8 weeks before arrival

 £40 admin fee

 

 Between 8 and 4 weeks before arrival

Your 30% booking deposit

 

 within 4 weeks of the planned start of your stay

50% of the total charge

being able to re-let the property at a sensible commercial rate.

 within 4 weeks of the planned start of your stay

100% of the total charge

being unable to re-let the property at a sensible commercial rate.

 

 

Highlights
  • Sleeps 6 to 8/9
  • Log burner
  • Dogs welcome
  • Non-smoking
  • Breathes history
  • Playroom with toys
  • Large garden
  • Goats and chickens
  • 1 Double; 1 Double/twin; 1 Twin; (+ 1 double and a single in the playroom).
  • 1 Family bathroom + 1 shower room
Guest Comments

Lovely family Christmas on this cosy cottage

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